Visa in Bogotá, Colombia seeks a Senior Client Care Consultant to lead hybrid production and shift operations for Acceptance Solutions. You will manage a production workload and serve as the escalation and operational lead, ensuring timely resolutions and a consistent client experience.
You’ll work with Client Services, Product, Technology, and Operations to improve service quality, coordinate cross-functional responses, and support a follow-the-sun model with rotating shifts as required.
📌 Senior Client Care Lead (Bogotá, D.C.)
🏢 Visa
📍 Bogotá, D.C.
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