Remote Tier 2 IT Help Desk Specialist (Colombia)

Remote Tier 2 IT Help Desk Specialist (Colombia)

14 oct
|
DOXA Talent
|
Colombia

14 oct

DOXA Talent

Colombia

DOXA is seeking a Tier 2 Help Desk Technician located in Colombia with English at B2 level or higher. The role handles escalated hardware, software, network, and system issues, providing remote support to international teams and maintaining documentation, tickets, and SLAs.
Candidate must have 2+ years in IT support, CompTIA A+/Network+ or equivalent, and hands-on experience with Microsoft 365, AD, and ticketing tools (ServiceNow/Jira/Zendesk). Remote-friendly, non-fixed term contract.

📌 Remote Tier 2 IT Help Desk Specialist (Colombia)
🏢 DOXA Talent
📍 Colombia

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