Remote CX Specialist: AI-Driven Email Support (Colombia)

Remote CX Specialist: AI-Driven Email Support (Colombia)

14 oct
|
Somewhere
|
Colombia

14 oct

Somewhere

Colombia

Somewhere is seeking a tech-savvy Customer Service & CX Specialist to lead our frontline digital support. This 100% email and written-ticket role works with an AI-assisted system to draft, review, and approve responses, ensuring warm, high-touch resolution.
You bring 3+ years in e-commerce CX, excel at written English, and can manage VIP and B2B inquiries with executive escalation when needed. Remote role across LATAM or South Africa with strict SLA adherence.

📌 Remote CX Specialist: AI-Driven Email Support (Colombia)
🏢 Somewhere
📍 Colombia

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