We are launching our delivery operations in Colombia and are looking for a Product Analytics Senior/Lead to become the first analytics hire in this domain and build the function.

This role goes far beyond traditional analytics: you will shape how the delivery business works end-to-end – from defining KPIs and building reporting to designing delivery mechanics, ambassador models, and optimisation strategies. You will have a direct impact on how the product operates in a new market, leveraging existing learnings from Mexico while adapting them to Colombia’s specifics.

What you’ll do:

• Own end-to-end analytics for the Colombia Delivery product, driving decisions across operations, product, and strategy

• Build the core operational analytics from scratch: define key metrics, set up tracking, and ensure reliable calculation and reporting

• Design and launch operational reporting to provide full transparency over delivery performance, costs, and service levels

• Develop and optimise delivery mechanics, including zoning, routing, and delivery flows





• Define and implement the logic behind delivery zones and operational processes

• Design and analyse ambassador funnel: hiring, onboarding, performance, and retention

• Develop motivation systems for ambassadors and evaluate their effectiveness

• Identify key specifics of the Colombian market in terms of delivery and workforce dynamics, and reflect them in product and operational decisions

• Partner closely with business stakeholders, turning ambiguous problems into actionable solutions

• Drive continuous improvements and optimisations across the delivery system

What makes you a great fit:

• A mathematical or technical degree from a top-tier university (MSU, MIPT, HSE, MSTU, MEPhI, NSE, etc.)

• Expert knowledge of mathematical statistics, probability theory, and systematic thinking

• Advanced SQL and Python

• Hands-on experience with Tableau, Superset, or similar BI tools to translate data into actionable insi

📌 Product Analytics Senior/Lead (Colombia)
🏢 Plata Card
📍 Colombia