Job Title: Healthcare Appointment Setter
Position type: Part-Time
Working Hours: 7:00 AM – 11:00 AM, Monday - Friday Eastern Daylight Time
Salary rate: $5-$7

Key Responsibilities:
• Handle inbound calls from prospective, existing, and past patients, averaging approximately 10 calls per day.
• Convert patient inquiries and qualified leads into booked evaluations using effective sales and closing techniques.
• Conduct outbound follow-ups with prospective and past patients, averaging approximately 25 calls per week.
• Address patient concerns, overcome objections, and encourage appointment bookings.
• Manage leads through GoHighLevel CRM, maintaining accurate records and follow-up activities.
• Follow a structured callback schedule, including initial contact, a 2-day follow-up, and an additional follow-up 3 days later.
• Reactivate inactive leads and past patients to generate new appointments.
• Schedule appointments using Jane EMR or similar healthcare platforms.
• Assist with secure payment collection and maintain accurate patient and scheduling records.





• Assist with Instagram and Facebook posting, engagement, and basic marketing activities.
• Coordinate with the existing content creator on social media initiatives.
• Manage emails, administrative inquiries, data entry, and recordkeeping.
• Provide general virtual administrative support and assist with basic marketing content creation when needed.

• At least 1 year of experience in appointment setting, sales, or any other similar role.
• Demonstrated ability to convert leads and inquiries into confirmed appointments or consultations.
• Experience in outbound calling, lead nurturing, objection handling, and patient reactivation.
• Confident, persuasive, professional, and patient-friendly phone presence.
• Medical reception, patient coordination, or healthcare appointment-setting experience preferred, particularly in physical therapy, pelvic floor therapy, or women's health is highly preferred.
• Familiarity with G

📌 Healthcare Appointment Setter (Colombia)
🏢 Winning Assistants
📍 Colombia