14 oct
|
Skala
|
Colombia
Sales Administrator (Remote)
Are you highly organized, detail-oriented, and passionate about sales operations and customer service? Join our team as a Sales Administrator and play a key role in ensuring seamless order management, timely deliveries, and an outstanding customer experience.
Work Modality: 100% Remote
English Level: B2 – MANDATORY
Advanced Microsoft Excel proficiency required
Key Responsibilities
• Coordinate with customers, production teams, and suppliers to ensure timely equipment deliveries.
• Manage the entire order fulfillment process, from purchase order requests and order confirmations to shipping coordination and delivery follow-up.
• Maintain accurate order records and ensure all billing, shipping, and special customer requirements are properly documented.
• Coordinate with purchasing, inventory, production, billing, and logistics teams to ensure smooth operations.
• Keep customers informed about order status, delivery timelines, invoices, and shipping documentation.
• Follow up on customer payments, deposits, and outstanding balances,
ensuring compliance with payment terms.
• Coordinate special requirements, including inspections, certifications, and import/export documentation.
• Confirm successful delivery and customer satisfaction.
Requirements
• Proven experience in Sales Administration, Order Management, Customer Service, or a related role is a plus.
• Mandatory English proficiency at B2 level or above.
• Advanced proficiency in Microsoft Excel and strong knowledge of MS Office.
• Excellent organizational skills, attention to detail, and accuracy.
• Strong written and verbal communication skills.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Strong teamwork and interpersonal skills.
• High school diploma or equivalent; a bachelor's degree is a plus.
• Familiarity with sales processes, order fulfillment, invoicing, and logistics is desirable.
Are you ready to take the next step in your career?
If you are pr
📌 Sales Administrator (Colombia)
🏢 Skala
📍 Colombia