Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with versátil work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news
LI-Hybrid
Team Overview





We are looking for a Delivery Operations Senior Analyst to support the daily fulfillment operations of Entrega C2C, our on-demand point-to-point delivery service.

Success in this role requires staying close to couriers and the local operation, using data to identify problems, translating insights into practical actions, and taking ownership of assigned goals through completion.

Role Responsibilities

• Manage courier pricing to support the continuous improvement of pricing effectiveness.

• Plan and execute courier incentives to support supply availability during key business periods.

• Monitor delivery fulfillment and courier performance, using both quantitative and qualitative observations to identify problems and opportunities.

• Stay close to couriers through field visits, interviews, surveys and focus groups to understand their behaviors, experiences and pain points.

• Investigate operational problems, identify the relevant levers and translate findin

📌 Entrega Delivery Operations Sr. Analyst (Bogotá)
🏢 Didi Global
📍 Bogotá