VCloud is seeking a Customer Experience Representative to support Healthcare Providers and Consumers across Inbound, Outbound, Chat and Email channels. You will use prior call center and healthcare experience to convey product messaging, answer inquiries and escalate when needed.
The CER will build rapport, maintain relationships, and handle diverse topics from product information to patient education and assistance programs, while meeting quality and performance targets.
📌 Pharma CX Specialist for Healthcare Pros (Bogotá, D.C.)
🏢 VCloud
📍 Bogotá