Job Purpose:

CORE (Community Organized Relief Effort) is a global crisis response organization dedicated to delivering immediate aid and supporting long-term recovery in underserved communities. Our mission is to save lives and strengthen communities affected by or at risk of crisis.

CORE is seeking a Monitoring & Evaluation Officer to support the CORE Venezuela Response. This role will be working in Relief Compass responsible for designing and implementing monitoring systems, tracking program outputs and outcomes, supporting accountability to affected populations, training local partners on Relief Compass and providing M&E; technical assistance, and ensuring high-quality donor and internal reporting across shelter repairs, NFI (non-food item) distribution, and rubble and access clearance programming.

The M&L; Officer will work closely with the Team Lead, Program Manager, Finance/Admin Officer, and field teams to ensure data-driven decision-making, learning, and compliance with donor and CORE reporting requirements. The adecuado candidate is detail-oriented, field-savvy, and comfortable working in fast-paced emergency response environments.

HOUSING AND RELOCATION COSTS NOT COVERED

Safeguarding & PSEA:

CORE maintains a zero tolerance policy toward sexual exploitation and abuse, and all staff must fully cooperate with any investigation related to the PSEA policy. CORE will not hire candidates with confirmed prior findings of sexual exploitation, abuse, or other safeguarding misconduct in previous employment.

Main Responsibilities:

Monitoring, Evaluation & Learning

- Design and implement monitoring systems, tools, and indicator tracking to measure program outputs, outcomes, and KPIs across shelter repairs, NFI distribution, and rubble and access clearance activities.
- Ensure accurate, timely, and consistent data collection through routine data quality checks, verification visits, and coordination with field teams.
- Maintain indicator tracking tables (ITTs), activity trackers, and simple dashboards aligned with donor and CORE reporting requirements.
- Analyze program data to identify trends, gaps, and operational challenges, and share findings with response leadership to inform adaptive management.
- Support accountability to affected populations (AAP), including feedback and complaints mechanisms, community feedback analysis, and follow-up actions.

Data Collection & Field Support

- Train and support field staff and community mobilizers on data collection tools, methodologies, and ethical data practices.
- Oversee beneficiary registration, verification, and post-distribution monitoring (PDM) activities as required.
- Conduct regular field monitoring visits to shelter repair sites,



NFI distribution points, rubble and access clearance sites, and community engagements.
- Train local partners and actors on the use of Relief Compass and provide technical assistance on M&E; and Relief Compass use, following training provided by CORE's designated Relief Compass focal point.
- Manage and support the use of digital data collection platforms (e.g., Relief Compass, Survey123 or similar).

Reporting & Learning

- Contribute to donor and HQ reporting, including situation reports, progress updates, lessons learned, and end-of-project summaries.
- Maintain organized M&E; documentation and datasets to support audits, donor reviews, and internal learning.
- Support after-action reviews (AARs) and learning exercises to strengthen response quality and future programming.

General Responsibilities:

- Support onboarding and just-in-time training related to monitoring, reporting, and accountability requirements. Serve as the onsite point of contact for CORE's Relief Compass instance supporting the Venezuela response, keeping event data, resources, and needs current in real time.
- Implement and configure Relief Compass for partner and customer organizations operating in country, guiding each through requirements validation, testing, and go live.
- Deliver in person training to partner administrators and end users so every organization can operate confidently in the shared system.
- Promote a culture of learning, accountability, data protection, and ethical engagement with affected communities.
- Collaborate closely with Program, Finance/Admin, and Logistics teams to ensure alignment between program data, financial tracking, and operational records.
- Perform other duties as assigned by the supervisor to support effective response implementation.

Scope and Travel:

- Must hold a valid driver's license and be able to drive as required.
- Must be based in Caracas, Venezuela.
- Occasional travel within Venezuela may be required.
- Housing and relocation costs not covered.

Qualifications:

- Relevant experience or demonstrated interest in monitoring, evaluation, community work, emergency response, humanitarian assistance, construction, education, social services, or related fields.
- A bachelor's degree is welcomed, such as data management, statistics, but not required; equivalent experience,



vocational training, or lived experience working in or supporting disaster-affected or underserved communities is highly valued.
- Commitment to CORE's mission and humanitarian principles, including accountability, transparency, and respectful engagement with affected communities.
- Willingness to learn and apply monitoring tools (including Relief Compass, with training provided), data collection methods, and reporting requirements with on-the-job training and support.
- Ability to work respectfully and effectively with community members, local leaders, partner organizations, and diverse field teams.

Experience:

- Experience supporting community-based activities such as distributions, shelter repairs, rubble and access clearance, outreach, education, health, or other local programs.
- Experience collecting, organizing, or reporting information (e.g., attendance lists, beneficiary records, activity logs, surveys, feedback forms, or basic reports); formal M&E; experience is not required.
- Experience working in dynamic, fast-paced, or resource-constrained environments, including during emergencies, seasonal work, or field-based operations.
- Experience and familiarity with data protection.
- Prior experience with NGOs, CBOs, faith-based groups, schools, clinics, government programs, or community initiatives is an asset but not required.
- Experience using basic digital tools (smartphones, tablets, messaging apps, spreadsheets as well as ARCGis, Survey123, Kobo, PowerBi) to record or share information.
- Willingness to travel locally within Caracas and occasionally elsewhere in Venezuela as required by response activities.

Skills & Competencies:

- Strong attention to detail and ability to work accurately with information and records.
- Clear, respectful communication and good listening skills when engaging with community members and colleagues.
- Ability to deliver basic training and ongoing technical assistance to local partners and community actors.
- Ability to follow standard procedures, use templates, and meet reporting deadlines.
- Willingness to learn new tools, systems, and processes with guidance and training.
- Ability to work independently in the field while coordinating closely with supervisors and team members.
- Adaptability, reliability, and calmness in fast-paced or changing environments.
- Respect for confidentiality, data protection, and ethical engagement with affected communities.
- Physical ability to conduct field visits and work outdoors when required.
- Valid driver's license and ability to drive safely for field monitoring activities.
- Able to use a computer for extended periods of time.

📌 Monitoring & Evaluation Officer, CORE Venezuela Response (Miranda)
🏢 CORE Community Organized Relief Effort
📍 Miranda