Vantage Shared Services Center delivers high-quality services for Finance and Accounting. In Bogotá we are opening a new SSC with the aim of serving Latin America and North America in several processes.

As a member of the Credit and Collections team, you will provide professional and customer-focused support while contributing to the optimization of Vantage’s cash flow and working capital.

You will be responsible for managing collection activities across assigned customer portfolios, conducting creditworthiness assessments, and supporting credit risk management. Your key responsibilities will also include processing and applying customer payments, managing cash receipts, and performing customer invoicing activities.

Position Scope
The position will be located in Colombia with a integral responsibility.

Essential Duties and Responsibilities

• Handle complex Customer Portfolio with high impact in the business
• Review financial statements, customer´s commercial profile, sales forecast and establish credit limits
• Perform annual credit limit review for existing customers




• Process and apply customer payments accurately and timely, including the investigation and resolution of unapplied cash, short payments, and payment discrepancies.
• Generate, validate, and submit customer invoices through the appropriate channels, ensuring accuracy and compliance with established billing SLAs.
• Manage customer disputes and deductions from identification through resolution, coordinating with Sales, Customer Service, and other internal teams as needed.
• Manage customer relationships, which include problem resolution and root cause analysis, identifying and proposing solutions to area managers.
• Manage the relationship with customer service and other stakeholders in the business
• Identify improvement opportunities and support their implementation
• Provide insight into the calculation of the required provision for uncollectable balances
• Support Manager in reporting area KPIs

📌 Credit & Collections Specialist (Bogotá)
🏢 Vantage Specialty Chemicals
📍 Bogotá