We are looking for a #RidiculouslyGood Teammate! Could that be you?

So what does a Teammate really do? Think of yourself as the backbone of the company, not just anyone who is qualified for this role! We make sure we get the best of the bests. After all, we are a ridiculously good company with our employees being top-notch.

You are going to receive inbound and/or place outbound calls as well as provide accurate and timely responses for inquiries coming through email and live chat support channels in order to manage and resolve customer complaints. Strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.

Maybe you're wondering; what are we looking for in a Teammate? They have to be....

An Incredible Human: someone with good problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction.

Eloquent and #RidiculouslyIntelligent: A Teammate with exceptional verbal and written communication in English, focused on resolving issues well.

Flexible Teammate: Teammates should be willing to work on shifting schedules. At the same time, they must be capable of multitasking while maintaining high attention to detail!

Ready for Training: One of TaskUs's culture statements is Continuous Self-Improvement. Teammates need to be prepared to participate in training by the Learning and Development team. Make the most out of this; it's worth it, I promise!

What do we offer?

- Private medical insurance for you and your family and Dental &
- Vision.
- We support your children's education with a monthly scholarship
- 9 self-managed paid time off days
- 12 self-managed vacation days
- Employee savings program
- Wellness &
- Resiliency programs
- Growth opportunities
- 44 hours a week, 2 consecutive days off
- Food vouchers
- Gym onsite
- Cafeteria discounts
- And more...

Curious about our #RidiculouslyRefreshing team?

Come Join

Us!

Applicability: This Notice applies to all job applicants and candidates seeking employment with TaskUs, its subsidiaries, and affiliates (TaskUs", We") globally.

- PURPOSE

This Candidate Privacy Notice (Notice") explains how TaskUs collects, uses, and protects your personal, sensitive and biometric information (any information relating to an identified or identifiable natural person, such as names, contact details, identification numbers,



and/or any factors relating to a person's identity including information which may be protected under the privacy or data protection laws of the country in which you are applying") during the recruitment and application process. We use this information across our internal and third party platforms to assess your candidacy, conduct legal pre-employment checks, facilitate onboarding, and fulfill our regulatory obligations. This Notice also outlines your data privacy rights and how your information is managed according to local laws.
- RECRUITMENT PHASES AND DATA COLLECTION

We process your personal information in stages. By engaging in our recruitment process, you acknowledge the following data flows:

Recruitment Stages

Personal Data Collected

Application &

- Pre-Screening

Name, contact details, preferred language, resume/CV, work history, and educational background, geolocation, work authorization status, date of birth, age, birth location, birth country, and/or nationality, government issued identification number, and screening responses to basic eligibility questions (e.g., age, BPO experience, BPO Account Experience, Shift Availability, Work Onsite), audio/voice recordings via the AI chatbot.

AI Assessments" and Automated Proctoring"

Email address, name, phone number, CV data, designation, login credentials to log in to our third-party platform, test scores, transcripts, vocal data, IP Address, and random screenshots captured by an automated proctor to ensure integrity.

Identity Verification

Government-issued ID (Passport, Driver's License), geolocation, a live "selfie" photo scan to verify identity against your application.

Interviews

Interview notes, AI audio and video interview recordings for evaluation purposes, transcripts, IP address.

Background Check &

- Onboarding

Government issued IDs; information to enable completion of criminal records, right to work checks and financial checks; educational background and educational records; employment history




- Social media information; behavioral information; attitude information; abilities; and/or preferences; medical information including disability status; military or veteran status; requests for family care leave; ongoing education and training courses; requests for disability leave; financial information including banking information, payslips, tax information and insurance information; survey form, ancestry and current family information; photographs.

[Biometric data processed during identity verification is used solely for authentication and is deleted after the recruitment process concludes.]
- DATA INTEGRITY AND PURPOSE LIMITATION

TaskUs uses your personal information only for recruitment purposes. We take reasonable steps to ensure your personal information is accurate and complete. If your personal information changes during the application process, you must notify your recruiter.
- DATA SHARING AND SECURITY

Your data is accessible only to authorized HR and management personnel. We may share data with third-party vendors (e.g., Talkpush) who assist in recruitment. All data is protected via encryption and strict access controls. Data may be transferred internationally to TaskUs affiliates or servers located outside your home country, subject to appropriate legal safeguards.
- DATA RETENTION AND RIGHTS

If your application is unsuccessful, we retain your data for the period required by local law to consider you for future roles. If your application is successful, your data becomes part of your employee HR record and will be retained as per our internal integral personal data retention policy and retention schedule. If you have any questions about the personal information that we hold about you, please reach out to us directly at [email protected] to exercise your data privacy rights. The rights may vary depending on your jurisdiction and you may be required to pay a fee for the administrative cost of providing you with a copy of your data if permissible by the law. California residents may have specific rights under the CCPA/CPRA.
- CANDIDATE CONSENT AND ACKNOWLEDGMENT : By ticking the box below and proceeding with the application, you confirm that you have read, understood, and voluntarily agree to the terms of the Candidate Privacy Notice.

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. Req Id: req-ed56c7a58c26a716

Posted At: Sun Aug 09 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

📌 Medellín - Customer Service Representative
🏢 Taskus
📍 Medellín