About IntouchCX
IntouchCX is a general leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About The Job
We are looking for an enthusiastic and reliable IT Assistant with a knack for problem-solving and a basic understanding of English. Proven ability to provide technical support to both onsite and remote agents, ensuring a smooth workflow.
As IT Assistant, You Will…
- Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware-related problems
- Ensure workstations are functional (computer hardware peripherals/components) and communicate properly on the network
- Troubleshoot/ report specific line of business program issues
- Be accountable for tracking and organization of physical hardware
- Be clean and organized within the IT department
- Provide support for the IT Department - ‘organization and cleanup’ as required
As IT Assistant, You Have…
- A High School diploma or equivalent
- Adaptability to learn a variety of software programs
- Strong analytical and problem-solving skills
- The ability to multitask and self-manage your workday is crucial
- Availability to work evenings and weekends
- The ability to work in a fast-paced and time-sensitive environment
- The ability to lift 50 lbs
IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.
Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to
[email protected] for review and validation.
📌 IT Assistant (Bogotá)
🏢 IntouchCX
📍 Bogotá