Prior Experience

Sales Related Experience (preferred).

Education

High school Diploma ( Preferred)

Skills

- Interpersonal and Computer Skill
- Confidentiality
- Multitask
- Strong organizational & problem solving skills
- Fluent in verbal and written English

Main Responsibilities

- Need to be able to prioritize in a fast-paced environment, adjust changing priorities, meet deadlines and work well under pressure
- Provide customer accurate and detailed information of the product/service
- Accounts Information Updates
- Persuade customer to acquire their service. (offer promotions, discounts, bundles)
- Expedites the resolution of customer problems and complaints.
- Maintains financial accounts by processing customer adjustments.
- Comply with all of the established policies (General, Security of Information, Compliance) and Standards of conduct established by KM2. Your duties will include but not be restricted to the above.
- Other responsibilities or duties as assigned by direct supervisor.

Position measures and reports

- Quality Audits / Supervisions
- Campaign KPI Agent Ranking (Attendance/ Productive Hours / Campaign KPI’s)

📌 Agent, Sales (Bogotá)
🏢 Km2 Solutions
📍 Bogotá