Youre the player were missing on this TOP Team
We are seeking a highly skilled Customer Service Advisor focused on providing exceptional customer service in banking. The adecuado candidate will possess excellent active listening skills, empathy, and the ability to manage customer interactions effectively. This role is ideal for someone who enjoys working with customers, is technically inclined, and has a passion for the gaming industry. If youre a problemsolver with a commitment to providing excellent service, wed love to hear from you
What youll be doing
Help customers with account management, banking, credit cards.
Accurate technical support to users, guiding them through troubleshooting steps and ensuring a smooth resolution to their problems.
Demonstrate a deep understanding of services and products, staying up to date with new features and updates.
The advisors oversee receiving calls to resolve technical problems that clients propose.
Search the tools provided by the client for the solution to the problem
Show soft skills to guide clients.
Follow step by step for troubleshooting.
Latin clients mostly located in Latin America and the United States
The TOP Team is looking for someone who
B1 English level.
Enjoys helping others and solving situations with a positive attitude.
Proactive, responsible, empathic, and a good listener.
Lets talk about benefits
Longterm contract.
Employee fund.




Engagement Team Activities to take care mental Health by Human resources
Career plan.
Life insurance coverage.
22 Performance Bonuses
Conditions
English B1
42 hours per week
Schedules
Training 600 a 1730. weekend Off
Production 800 1700 12002100 2 day off
Salary COP 1.750.900
Location Bogotá, Connecta Ac. 26 9232, Bogotá
This is what sets us apart
We are experts in global digital business services in 100 countries with nearly 500,000 employees worldwide Great Place To Work has certified us as one of the best places to work in the country and the world. We dont stop innovating and we always go beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team
Bolsa de trabajo Colombia ofrecemos puesto de Semi Bilingual Customer service expert Bogotá Connecta para el sector de CallCenter Telemercadeo en la empresa TP de Bogotá, D.C.. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.

📌 Semi Bilingual Customer service expert Bogotá Connecta (Bogotá)
🏢 Tp
📍 Bogotá