Space Inch is seeking a Director of Operations to own and evolve the operating standards behind how we deliver. Reporting to our COO, you'll turn those standards into a working system across every functional area. That means deciding what we document and what we deliberately don't, training people and teams, making sure the standards are adopted, and measuring whether they work. You'll also own how we staff our projects and make sure the executive team gets a regular, reliable view of project status and health. And you'll capture how our delivery is changing as AI becomes a bigger part of our practice.
This is first and foremost a systems and adoption role. Writing a good SOP is the easy part. We're looking for someone who gets people to actually work that way, notices quickly when they don't, and resolves it directly with teams and individuals. You'll own the full loop: definition (SOP) → training → practice → monitoring → metrics and accountability → iteration.
We're still building this function, so you'll be hands-on. You won't inherit a mature operations team or a finished playbook.



You'll shape both.

Our Mission, Vision, and ValuesAt Space Inch, we prioritize alignment with our clients and team, ensuring a deep understanding of their needs. We are committed to delivering exceptional work while supporting the personal and professional growth of our team members.

Working at Space Inch• Our team is around 80+ people, primarily based in the EU (mostly Croatia), but also members in the rest of the Europe, South America, and the US; the product team mostly being in the US, and engineering in Croatia and Brazil
• We are remote-first, but occasional travel may be required, e.g. for annual company retreats
• We work on end-to-end projects with a long-term vision
• You'll work across all functional areas of the company, partnering closely with the COO, the executive team, project leads, and team leads
• We strongly support work-life balance for our team members, even t

📌 Director of Operations (Colombia)
🏢 Space Inch
📍 Colombia