Genesys Colombia seeks a Senior Analyst, Americas Order Management, to manage complex customer orders, billing transactions, and credit memos with accuracy and compliance. You will collaborate with Sales, Deal Desk, Revenue Operations, Finance, and Customer Success to ensure timely processing and documentation.
The role supports month-end, quarter-end, and year-end close activities while mentoring other analysts and leveraging Salesforce, Workday, and Zuora to optimize operations in a fast-paced