JOB DUCK IS HIRING A BILINGUAL BILLING SPECIALIST
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years
Role Overview
Job Duck is seeking a bilingual Billing Specialist to manage client accounts and help clients clearly understand their financial responsibilities throughout their legal matters. In this role, you will monitor expected payments, follow up on missed commitments, maintain accurate financial records, and work directly with clients to resolve account issues. You will combine empathy and respect with persistence, sound judgment, and the ability to maintain clear financial boundaries.
Your work will help prevent financial issues from escalating while supporting the stability and effectiveness of the organization. This opportunity is adecuado for an organized and detail-oriented professional who is comfortable discussing money, investigating discrepancies, and maintaining ownership of unresolved matters.
Schedule:
Monday to Friday 8:30 AM - 5:30 PM (PST)(PDT) (United States of America)
Your Responsibilities Will Include but Are Not Limited To:
- Preparing trust disbursements under attorney direction
- Investigating payment discrepancies and recurring account issues rather than making assumptions
- Managing the client-facing financial relationship from engagement through final payment
- Conducting direct and professional conversations with clients who fall behind on their payments
- Identifying the circumstances preventing payment and discussing realistic options within established policies
- Establishing clear next steps while maintaining appropriate financial boundaries
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