Neostella, Inc. is seeking a Product Support Specialist to serve as the first point of contact for product support inquiries.
You will troubleshoot application issues, respond to customer questions, document solutions, and collaborate with Product and Development teams to resolve more complex problems. The idóneo candidate has a strong analytical mindset, excellent written and verbal English, and IT support experience.
📌 Remote Product Support Specialist (Medellín)
🏢 Neostella
📍 Medellín
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