We are seeking a highly organized and client-focused Legal Case Manager to join a professional services team dedicated to delivering exceptional client experiences. This role is adecuado for someone who thrives in a fast-paced environment, enjoys interacting with clients, and can manage multiple priorities while maintaining accuracy and professionalism.
Duties / Tasks to Perform• Answer incoming phone calls professionally and ensure clients feel welcomed and valued.
• Route calls and messages to the appropriate team members following established procedures.
• Conduct client intake and collect essential client information.
• Manage calendars and schedule appointments for clients and prospective clients.
• Follow up with clients to confirm appointments and provide updates on pending matters.
• Collect and verify completed questionnaires, intake forms, and other required documentation.
• Contact clients to obtain additional information needed to move matters forward.
• Enter and maintain accurate client information in the firm's software and databases.




• Update client records with communications, case progress, and ensure compliance with internal standards.
• Prepare software-generated legal documents and organize digital files according to established procedures.
• Review documents for formatting, pagination, headers, footers, and final quality before distribution.
• Provide clients with secure access to their online client portal.
• Participate in weekly team meetings and prepare status reports.
• Assist with organizing and prioritizing daily and weekly workloads.
• Coordinate client signing ceremonies, including scheduling notaries and witnesses for both in-person and virtual appointments.
• Prepare standard client correspondence, including engagement letters, requests for information, non-engagement letters, and closing letters.
• Perform additional administrative and client service duties as assigned.

• Minimum of 3 years of experience in administrative positions fo

📌 Legal Case Manager (Colombia)
🏢 Freelance Latin America
📍 Colombia