Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long‑term career development while valuing your unique skills and experiences.
Your role and responsibilities
We are looking for an analytical, organised and meticulous individual to manage accounts payable enquiries received via email and ticketing systems. This role requires the ability to investigate each case, provide clear and timely responses, and follow up until resolution, whilst maintaining high standards of service in a high-volume operation.




Required technical and professional expertise
- Proven experience in Accounts Payable within large organizations, Shared Service Centers (SSC), or BPO environments.
- Experience managing supplier inquiries through shared mailboxes or ticketing systems, handling high volumes of requests (70 to 100 emails per day).
- Strong knowledge of Accounts Payable processes, including invoice processing, payment execution, and vendor account analysis.
- Proficiency in SAP for reviewing invoices, payments, balances, and transaction statuses.
- Advanced Excel skills, including pivot tables, lookup functions, data reconciliation, and validation.
- Strong analytical mindset with the ability to investigate discrepancies, connect information from multiple sources, and identify effective solutions.
- Excellent written communication skills, with the ability to convey information clearly, professionally, and accurately.
- Customer‑focused approach, wi

📌 Especialista Fianciero de Servicio de Asistencia (Bogotá, D.C.)
🏢 IBM
📍 Bogotá, D.C.