We are seeking an experienced Accounts Payable Supervisor with strong leadership skills and extensive Finance & Accounting knowledge to oversee day-to-day operations, drive process excellence, and lead high-performing teams.
This position requires advanced expertise in Accounts Payable (AP) and prior team handling experience (more than 15 people), which are critical components of the role.
Key Responsibilities
• Lead overall Finance & Accounting (F&A;) operations and manage daily service delivery.
• Oversee and optimize Accounts Payable, Accounts Receivable, and General Accounting processes.
• Manage client and stakeholder relationships, ensuring high levels of service and satisfaction.
• Handle escalations and drive effective communication with internal and external stakeholders.
• Develop and track operational metrics, KPIs, and performance reports on a weekly, monthly, and quarterly basis.
• Monitor productivity, SLA compliance, quality standards, and team performance.
• Prepare MIS reports, dashboards, and operational reviews.
• Drive continuous improvement and quality initiatives across the operation.
• Identify process inefficiencies and implement solutions to strengthen controls and increase operational efficiency.
• Conduct quality audits and client reporting activities.
• Coach, mentor, and develop team members to enhance performance and career growth.
• Provide ongoing training and support on process updates and best practices.
Qualifications & Experience
✅ Graduate or Postgraduate degree in Finance, Accounting, or a related field.
✅ 5+ years of relevant Finance & Accounting experience.
✅ Strong hands-on knowledge of:
• Accounts Payable (AP)
• Accounts Receivable (AR)
• General Accounting
• Financial Operations Management
✅ Previous experience leading teams in a BPO or Shared Services environment.
✅ Proven people management and team leadership experience.