? Healthcare Scheduler
On-Site | Medellín, Colombia
? Monday to Friday | 9:00 AM - 6:00 PM

? Job Description
Are you passionate about helping patients and keeping healthcare operations organized and efficient? We are looking for a Healthcare Scheduler / Patient Services Specialist to join our growing team and serve as a key point of contact for patients and referral sources.
In this role, you will coordinate patient appointments, manage referrals, support route optimization, verify scheduling information, and ensure a seamless patient experience. The idóneo candidate has previous healthcare scheduling experience, strong English communication skills, exceptional attention to detail, and a commitment to delivering excellent patient service.

? Requirements

Experience
• Minimum 1 year of experience as a Healthcare Scheduler, Medical Scheduler, Patient Services Representative, Medical Receptionist, or similar healthcare support role.
• Experience scheduling, rescheduling, and coordinating patient appointments.
• Experience working with U.S. healthcare providers, medical offices, clinics,



home healthcare agencies, or healthcare BPOs.
• Experience handling patient communications, inbound calls, and appointment coordination.
• Stable work history with demonstrated reliability and professionalism.

Healthcare Knowledge
• Understanding of U.S. healthcare scheduling workflows and patient coordination processes.
• Experience managing referrals and coordinating follow-up activities.
• Knowledge of patient intake, appointment confirmation, and healthcare documentation processes.
• Understanding of HIPAA regulations and patient confidentiality requirements.
• Ability to accurately verify and maintain patient information.

Systems & Technology
• Experience using EMR/EHR systems such as Athenahealth, Epic, eClinicalWorks, NextGen, or similar platforms.
• Comfortable navigating multiple systems while assisting patients.
• Proficiency with Microsoft Office, Google Workspace, spreads

📌 Healthcare Scheduler (Medellín)
🏢 Solvo Global Careers
📍 Medellín