We are looking for a detail-oriented Accounts Receivable Specialist with 6 months to 1 year of experience in accounts receivable and payment follow-up. This role focuses on monitoring invoice statuses, contacting customers regarding pending payments, resolving payment delays, and maintaining accurate records.
Key Responsibilities
- Follow up with assigned customers to ensure pending invoices have been received.
- Contact customers and debtors by email and phone to obtain updates on outstanding payments.
- Monitor invoice statuses and follow up on overdue payments.
- Identify payment delays and communicate with customers to determine their status.
- Maintain accurate records of customer communications and payment updates.
- Escalate unresponsive customers, discrepancies, and unusual situations to the immediate supervisor.
- Support the resolution of payment-related issues and ensure timely follow-up.
- Collaborate with the team to maintain efficient accounts receivable processes.
Requirements
- 6 months to 1 year of experience in Accounts Receivable (AR) or a related financial role.
- Proficiency in Microsoft Excel.
- Strong verbal and written communication skills.
- Customer service-oriented mindset and confidence communicating with customers by phone and email.
- Strong attention to detail and problem-solving skills.
- Good time management and ability to work under pressure.
- Adaptability and ability to work effectively within a team.