We are looking for a detail-oriented Accounts Receivable (AR) Specialist with 1–2 years of hands-on experience in cash application, high-volume payment processing, and account and bank reconciliations. This role is responsible for applying customer payments, managing open invoices and credit notes, reconciling customer accounts, and following up on outstanding balances to ensure accurate financial records and timely collections.
Key Responsibilities
- Manage customer invoices, credit notes, payments, and accounts receivable records.
- Apply cash receipts, customer payments, credits, and outstanding balances in Microsoft Dynamics GP or similar accounting systems.
- Perform account and bank reconciliations to ensure payment accuracy and identify discrepancies.
- Monitor open invoices and prepare updated customer account statements.
- Contact customers by email and phone to follow up on overdue invoices, request payments, and obtain remittance details.
- Request and review remittance advice to ensure payments are correctly identified and applied.
- Audit customer statements against records in Microsoft Dynamics GP and investigate discrepancies.
- Coordinate with Operations (OPS) to ensure invoices are accurately billed and ready for collection.
- Identify and report data entry errors, unapplied payments, and other inconsistencies, ensuring timely corrections.
- Provide invoice copies and supporting documentation to customers as needed.
- Redirect inquiries outside the scope of Accounts Receivable to the appropriate team.
- Prepare reports and support internal projects to improve AR processes and financial accuracy.
Requirements
- 1–2 years of experience in Accounts Receivable (AR), with hands-on responsibility for cash application and payment processing.
- Experience applying customer payments or cash receipts and performing account or bank reconciliations in an accounting system or ERP.
- Experience managing high volumes of transactions and identifying payment discrepancies.
- Knowledge of Microsoft Dynamics GP or a similar accounting system or ERP.
- Intermediate Microsoft Excel proficiency, including PivotTables, lookup functions, and reconciliation formulas.
- Strong attention to detail, analytical skills, and problem-solving abilities.
- Effective written and verbal communication skills for customer follow-ups and internal coordination.
- Ability to manage multiple priorities and meet deadlines.