? Healthcare Scheduler

On-Site | Medellín, Colombia

? Monday to Friday | 9:00 AM - 6:00 PM

?

Are you passionate about helping patients and keeping healthcare operations organized and efficient? We are looking for a Healthcare Scheduler / Patient Services Specialist to join our growing team and serve as a key point of contact for patients and referral sources.

In this role, you will coordinate patient appointments, manage referrals, support route optimization, verify scheduling information, and ensure a seamless patient experience. The adecuado candidate has previous healthcare scheduling experience, strong English communication skills, exceptional attention to detail, and a commitment to delivering excellent patient service.

? Requirements

Experience

- Minimum 1 year of experience as a Healthcare Scheduler, Medical Scheduler, Patient Services Representative, Medical Receptionist, or similar healthcare support role.
- Experience scheduling, rescheduling, and coordinating patient appointments.
- Experience working with U.S. healthcare providers, medical offices, clinics, home healthcare agencies, or healthcare BPOs.
- Experience handling patient communications, inbound calls, and appointment coordination.
- Stable work history with demonstrated reliability and professionalism.





Healthcare Knowledge

- Understanding of U.S. healthcare scheduling workflows and patient coordination processes.
- Experience managing referrals and coordinating follow-up activities.
- Knowledge of patient intake, appointment confirmation, and healthcare documentation processes.
- Understanding of HIPAA regulations and patient confidentiality requirements.
- Ability to accurately verify and maintain patient information.

Systems & Technology

- Experience using EMR/EHR systems such as Athenahealth, Epic, eClinicalWorks, NextGen, or similar platforms.
- Comfortable navigating multiple systems while assisting patients.
- Proficiency with Microsoft Office, Google Workspace, spreadsheets, and scheduling platforms.
- Ability to enter, update, and maintain accurate patient and scheduling records.
- Strong data-entry accuracy and attention to detail.

Language

- Advanced English level (B2+ to C1). Ability to communicate confidently and naturally with U.S. patients and healthcare teams.

? Join a growing healthcare team and play a critical role in ensuring patients receive timely, professional, and compassionate care while building your career in the U.S. healthcare industry.

📌 Healthcare Scheduler (Medellín)
🏢 Solvo Global Careers
📍 Medellín