Administrative Receptionist – Legal Practice

Are you a professional, organized, and client-focused administrative professional based in Colombia? A growing U.S. law firm is seeking a detail-oriented, fluent English-speaking Administrative Receptionist to provide frontline communication, legal administrative support, and seamless digital workflow coordination.

Role Overview

- Position: Administrative Receptionist (Remote)
- Location: Remote — Must be based in Colombia
- Work Schedule: Monday – Friday, 9:00 AM – 5:30 PM PST (11:00 AM – 7:30 PM COT)
- Language Requirement: Advanced / Fluent English (Written & Verbal)
- Focus: Call handling, executive calendar management, legal client intake, and digital record management

Key Responsibilities

Frontline Communication & Call Handling

- Call Management: Answer incoming client calls professionally, gather essential details, and digitally log/route messages via Microsoft Teams
- Client Engagement: Serve as a warm, professional first point of contact while filtering non-essential calls for the legal team
- Information Gathering: Follow up with clients to obtain missing documents, track outstanding requests, and ensure legal processes move forward

Calendar, Inbox & Meeting Coordination

- Calendar Management: Oversee executive schedules, resolve conflicts, and coordinate internal and external meetings
- Inbox Monitoring: Organize and prioritize email inboxes, flag urgent matters, and save relevant communications to case records
- Meeting Support: Prepare meeting materials, record action items,



and keep post-meeting deliverables organized

Legal Support & Digital Record Management

- Client Intake: Utilize Clio Grow CRM to accurately capture and update prospect and client information
- Legal Administration: Assist with case file organization, support legal discovery research, and maintain structured digital filing systems
- Discretion & Compliance: Handle sensitive legal documents and confidential client details with complete professionalism

Required Skills & Qualifications

- Location: Candidate must reside in Colombia.
- Experience: Proven track record in an administrative, receptionist, legal assistant, or executive support role (Legal practice experience preferred)
- Software Proficiency: Comfortable with Microsoft 365, Microsoft Teams, and CRM/intake tools (Clio Grow experience is a strong plus!)
- Communication: Exceptional verbal phone etiquette and polished, C1/C2 fluent English communication skills
- Core Competencies: Detail-oriented, highly organized, proactive, and comfortable working U.S. Pacific Standard Time hours

Adecuado Candidate Profile

- Organized gatekeeper who protects team time while providing a warm, high-touch client experience
- Digital-first administrator who replaces sticky notes with structured CRM and software logs
- Calm, discreet professional skilled at navigating sensitive legal communications with patience

Experiencia:

- Clio CRM: 1 año (Obligatorio)

Idioma:

- Inglés avanzado (Obligatorio)

Lugar de trabajo: Empleo remoto

📌 Administrative Receptionist – Legal Practice (Colombia)
🏢 Flowz Staffing
📍 Colombia