Pay 2,500,000.00 COP 3,000,000.00 COP per month

Are you ready to take on a key role in a fastpaced, dynamic industry Join us as a Reservation Agent with General Reach Sourcing, which supports the largest, independent, luxury chauffeured transportation provider in its industry.

Key Responsibilities

Manage all aspects of service reservations via phone calls and emails, including booking new trips, modifying existing itineraries, processing cancellations, and resolving customer inquiries
Accurately enter and manage triprelated data using our transportation reservation system
Input and verify information in internal databases and platforms
Adapt to highvolume event seasons, efficiently handling increased calls, emails, and fastpaced booking updates
Maintain and update administrative records to ensure everything stays organized and uptodate
Support the operations team with various backoffice tasks
Use Microsoft Excel to organize data, create basic reports, and perform simple data analysis
Qualifications

Strong spoken and written English skills are required
Full availability to work assigned schedules that may include evening hours, nights, or weekends
Excellent communication and interpersonal skills




Comfortable handling high volumes of phone calls and email correspondence with strong etiquette and a customerfocused approach
Ability to thrive during busy event seasons while staying organized
Selfmotivated, goaloriented, and able to work independently
Basic computer skills familiarity with CRM software is a plus
Work Environment Schedule

Inoffice position located in Medellin
Schedule Full Time Full availability required
Training Schedule Monday through Friday during morning and afternoon hours
Operational Schedule Shift schedules will be assigned based on operational needs upon completing training
Comprehensive training and ongoing support provided
Compensation

2500.000 3000.000 COP, depending on the hours worked and experience Salary range listed does not include additional compensation required as a result of applicable Colombian labor laws

Indefinite contract with full benefits

Job Types Fulltime, Permanent
Bolsa de trabajo Colombia ofrecemos puesto de Reservation Agent On Site para el sector de Atencion a clientes en la empresa GLOBAL REACH SOURCING S.A.S. de Medellín. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.

📌 Reservation Agent On Site (Medellín)
🏢 GLOBAL REACH SOURCING
📍 Medellín