Legal Assistant | Legal Assistant And Client Intake Specialist (Colombia)

Legal Assistant | Legal Assistant And Client Intake Specialist (Colombia)

15 oct
|
Job Duck
|
Colombia

15 oct

Job Duck

Colombia

JOB DUCK IS HIRING A LEGAL ASSISTANT | LEGAL ASSISTANT AND CLIENT INTAKE SPECIALISTFor ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!Role OverviewJob Duck is seeking a bilingual Legal Assistant and Client Intake Specialist to support a growing law firm focused on federal civil rights matters. This position offers the opportunity to make a meaningful impact by serving as an important first point of contact for prospective clients while also providing valuable legal support to the attorneys and broader team. The idóneo candidate will be comfortable conducting detailed intake conversations, identifying relevant information, and preparing clear and concise legal documentation. This role is well suited for a thoughtful, organized, and compassionate professional who can communicate confidently with individuals experiencing challenging circumstances while maintaining accuracy, professionalism, and confidentiality.Schedule:Work schedule will be discussed during the onboarding process.Your Responsibilities Will Include but Are Not Limited To:Communicating professionally, compassionately, and respectfully with prospective clients,



including individuals experiencing significant loss or difficult circumstancesDocumenting information obtained during intake calls and maintaining organized recordsConducting detailed intake conversations to gather relevant information regarding prospective mattersTaking on additional legal support responsibilities as knowledge of the firm and its processes developsAssisting with document preparation, editing, formatting, and manipulationLearning and working independently with business software and document management systemsMaintaining accuracy and confidentiality when handling client and case informationSupporting attorneys and the legal team with legal projects as requiredAssisting attorneys with general legal and administrative supportOrganizing and maintaining case-related information and documentationApplying critical thinking to organize information and identify matters requiring further attorney reviewAsking appropriate follow-up questions to identify important facts and details not initially provided by callersConducting approximately 5 to 15 initial intake calls with prospective clients per day, with calls generally lasting 20 to 30 minutesPreparing concise legal memos, summaries,



and other written materials for attorneysReturning calls and conducting follow-ups with prospective clients as neededProviding a positive first impression of the firm and ensuring prospective clients feel heard and supportedWhat We’re Looking For:Previous experience in a legal, professional services, client intake, case management, or similar environment preferredLegal Assistant, Paralegal, Legal Intake, or Case Management experience preferredFamiliarity with civil litigation or federal civil rights matters preferredTraditional paralegal experience not requiredAbility to transition effectively between client-facing intake responsibilities and legal support tasksAbility to handle sensitive and confidential information with professionalism and discretionAbility to communicate professionally and compassionately with prospective clients experiencing significant loss or difficult circumstancesStrong technology proficiency and the ability to learn new systems independentlyProficiency with Microsoft Outlook, RingCentral, Microsoft SharePoint, Adobe, Adobe Acrobat, and document management systemsStrong organizational and time management skillsExcellent attention to detail and accuracyStrong critical thinking and problem-solving abilitiesAbility to work independently and collaboratively within a team environmentReliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)Quiet, distraction-free remote work environmentWhat’s In It for You?Monthly compensation starting from 1150 USD to 1220 USDPaid time off.Parental leave.Opportunities for professional development and trainingDedicated support from our team.A chance to work with clients who share our values.#J-18808-Ljbffr

📌 Legal Assistant | Legal Assistant And Client Intake Specialist (Colombia)
🏢 Job Duck
📍 Colombia

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