Job Description – Trilingual Sales SupervisorLanguages: English, French & SpanishLocation: Barranquilla, Colombia – On-siteContract Type: Indefinite-term contractCampaign: Inbound Sales – Commercial StoragePosition OverviewWe are seeking a qualified Trilingual Sales Supervisor to oversee inbound sales operations for a commercial storage campaign serving customers in the United States.This role is responsible for leading sales performance, developing team capabilities, and ensuring operational excellence through effective coaching, KPI management, and continuous improvement initiatives. The idóneo candidate combines strong leadership skills, commercial acumen, and excellent communication abilities in English, French, and Spanish.Key ResponsibilitiesSupervise, coach, and develop inbound sales representatives to achieve individual and team performance objectives.Monitor key performance indicators, including sales conversion, productivity, quality, and customer experience.Analyze performance trends and implement targeted action plans to improve results.Conduct coaching sessions, performance reviews, and ongoing development activities.Support sales strategies focused on customer needs, objection handling, and conversion optimization.Ensure adherence to campaign procedures, quality standards, and compliance requirements.Collaborate with Operations, Quality, and other stakeholders to support business objectives.Prepare and present performance reports, identifying operational trends and improvement opportunities.Promote a culture of accountability, collaboration,



and continuous professional development.Qualifications & RequirementsAdvanced or fluent proficiency in English, French, and Spanish.Previous experience in a supervisory or team leadership role, preferably within BPO, inbound sales, or commercial operations.Demonstrated experience managing KPIs, coaching employees, and driving performance improvement.Strong understanding of sales processes, conversion strategies, and customer engagement.Excellent leadership, communication, analytical, and problem-solving skills.Ability to manage competing priorities in a performance-driven environment.Availability to work on-site in Barranquilla and accommodate operational schedules, including weekends.Compensation & BenefitsCompetitive compensation package.Uncapped sales commissions, subject to the campaign's compensation structure.Indefinite-term employment contract.100% paid training.Corporate transportation home for shifts ending after 9:00 PM.Professional development and internal career growth opportunities.Schedule & TrainingOperational ScheduleShifts scheduled Monday through Sunday within the 6:00 AM–9:00 PM operating window.Weekly working hours and days off assigned according to operational requirements.Days off may fall on weekdays or weekends.Training100% paid training.Monday through Friday, with weekends off during training.Work LocationOn-site in Barranquilla, Colombia, near Parque Washington.Join Our Team!We invite experienced, results-oriented leaders with strong multilingual communication skills and a passion for sales performance to contribute to the success of our growing operation.Lead performance. Develop talent. Deliver results.#J-18808-Ljbffr

📌 Trilingual Sales Supervisor (Atlántico)
🏢 iQor
📍 Atlántico