JOB DUCK IS HIRING A PERSONAL INJURY INTAKE AND CASE MANAGER IFor ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!Role OverviewAt Job Duck, we connect talented professionals with growing law firms that need dedicated team members to help drive case progress and deliver exceptional client service. We are seeking a Personal Injury Intake and Case Manager who is passionate about helping clients navigate the legal process while ensuring cases move forward efficiently. In this role, you will serve as a key point of coordination between clients, medical providers, insurance companies, courts, and legal staff. The idóneo candidate is proactive, empathetic, highly organized, and eager to take ownership of responsibilities without constant supervision. If you thrive in a fast-paced environment, enjoy solving problems, and take pride in keeping cases on track, this could be an excellent opportunity for you.Schedule:Monday to Friday from Friday 8:30 AM to 5:30 PM ESTYour Responsibilities Will Include but Are Not Limited To:Following up on outstanding requests with clients, medical providers, insurance companies,



and third partiesReporting claims and assisting with claim-related processesCommunicating with courts regarding case-related matters and updatesMonitoring case progress and helping move files through each stage of the case lifecycleRequesting and obtaining medical records and supporting case documentationConducting client intake activities and gathering necessary information and documentationIdentifying and proactively resolving case bottlenecksTracking deadlines and outstanding items to ensure timely completionCoordinating with attorneys and legal staff regarding next steps and case developmentsProviding case updates and maintaining regular communication with clientsMaintaining accurate and organized records within the case management systemWhat We’re Looking For:Prior experience as a Personal Injury Case Manager, Intake Specialist, or Legal AssistantStrong understanding of personal injury case workflows and processesExperience handling client communications and case documentationAbility to manage multiple active cases simultaneouslyExperience with NEOS by Assembly, RingCentral, and Microsoft Office SuiteExcellent follow-up and organizational skillsAbility to work independently and proactivelyStrong attention to detailWillingness to learn new processes and take on additional responsibilities as neededProactive and self-motivated mindsetStrong follow-through and task ownershipAbility to effectively prioritize and manage multiple deadlinesEmpathetic and client-focused communication styleStrong professionalism and commitment to confidentialityCritical thinking and problem-solving skillsReliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)Quiet, distraction-free remote work environmentWhat’s In It for You?Monthly compensation starting from 1220 USD to 1320 USDPaid time off.Parental leave.Opportunities for professional development and trainingDedicated support from our team.A chance to work with clients who share our values.#J-18808-Ljbffr

📌 Personal Injury Intake And Case Manager I (Colombia)
🏢 Job Duck
📍 Colombia