15 oct
|
Resolv Global
|
Galapa
15 oct
Resolv Global
Galapa
We are hiring Customer Service Representatives in Barranquilla to support international customer service operations.This on-site opportunity is adecuado for customer-focused professionals with strong English communication skills, a problem-solving mindset, and the ability to deliver excellent service in a fast-paced BPO or customer support environment.We are looking for reliable, motivated individuals who can communicate professionally, handle customer inquiries, resolve issues, and adapt to structured processes while maintaining high service standards.Compensation & EngagementUSD $5.57 per hourPaid weekly in arrearsIndependent Contractor engagementFull-time, on-site opportunity in BarranquillaPaid trainingHiring ProcessTo ensure fairness and consistency, all applicants must complete every stage of the hiring process.Resume ReviewPre-Screen QuestionnaireOne-Way Video InterviewLive InterviewsImportantThis role requires strong spoken and written English.All resumes must be submitted in English.Applicants must be willing and able to work on-site in Barranquilla.Candidates must complete all required hiring stages to be considered for advancement.Incomplete applications may be excluded from consideration.Requirements:What We're Looking ForPrevious experience in BPO, call center, or customer service environments.Strong spoken and written English communication skills.Excellent customer service and interpersonal skills.Strong problem-solving and critical-thinking abilities.The ability to multitask and navigate multiple systems.Attention to detail, accuracy, and professionalism.A dependable, customer-focused approach to work.Willingness and ability to work on-site in Barranquilla.Experience Backgrounds We WelcomeWe encourage applications from candidates with experience in:Customer service and customer supportTechnical support and troubleshootingHealthcare and patient supportBilling and account supportSales and appointment schedulingCollections and payment supportAdministrative supportLive chat and email supportRetention, escalations, and complaint resolutionInbound and outbound callingBPO and call center operationsCandidates do not need experience in every area listed. We value strong customer service fundamentals, communication skills, and the ability to learn new systems and processes.#J-18808-Ljbffr
📌 Customer Service Representative (Galapa)
🏢 Resolv Global
📍 Galapa