Atrevido Partners is hiring an experienced bilingual (English/Spanish) legal intake specialist to turn our web leads into signed cases. You'll call new leads within minutes, qualify them, and transfer strong workers' comp and personal injury cases live to our attorneys. If you've done PI or workers' comp intake before and can start contributing from day one, we'd love to talk.
What you'll do
- Call new web leads within minutes of submission, then follow up on a set schedule by phone and SMS
- Screen callers against workers' comp and PI case criteria, including the injury, who was at fault, insurance coverage, timelines, and whether they already have a lawyer
- Warm-transfer qualified leads live to our attorneys
- Log every call and outcome accurately in our intake CRM
- Give Spanish-speaking callers the same care and depth as English-speaking ones
What you bring
- 1+ years of law firm intake experience in personal injury and/or workers' comp (required)
- Fluent, professional English and Spanish
- Experience with intake software such as Lead Docket, Clio Grow, Law Ruler, Filevine, or similar
- Comfortable with fast-paced outbound calling
- Reliable internet, a quiet workspace, and a quality headset
- Available 9:00 am - 5:00 pm US Eastern time, Monday to Friday