Bilingual Personal Injury Case Manager (Remote – International)
This is a remote position.
About Us
We partner with leading U.S.-based personal injury law firms to connect them with experienced international legal professionals for long-term remote careers.
Key Responsibilities
- Manage a caseload of personal injury cases from intake through resolution.
- Serve as the primary point of contact for clients, providing regular updates and ensuring an excellent client experience.
- Coordinate medical treatment, request medical records, and manage billing documentation.
- Work closely with attorneys to keep cases moving efficiently and support overall case strategy.
- Draft correspondence, case summaries, and other legal documents.
- Communicate professionally with insurance adjusters, medical providers, and other third parties.
- Track deadlines, follow-ups, and important case milestones.
- Maintain accurate and organized case files within the firm's case management system.
- Assist with settlement preparation,
including collecting supporting documentation and resolving outstanding balances.
- Provide additional administrative and case management support as needed.
Qualifications
- Must be located outside of the United States (international applicants only).
- Fluent in both English and Spanish (written and spoken) required.
- Personal injury law firm experience is strongly preferred.
- Previous experience as a Case Manager or in a similar legal support role is preferred.
- Strong understanding of personal injury case workflows, medical treatment coordination, and settlement processes.
- Excellent written and verbal communication skills.
- Highly organized with exceptional attention to detail.
- Able to manage multiple cases and deadlines in a fast-paced environment.
- Proficient with Microsoft Office, Google Workspace, and legal case management software.
- Reliable high-speed internet connection and a dedicated remote workspace.