Solum Health is hiring a Customer Operations Analyst to be the first point of contact for clients after go-live. You will own triage, QA deliverables, onboard new clients, and translate customer learnings into platform improvements.
You will sit on the Product Operations team and collaborate with Lead of Product Operations, working remotely with LATAM candidates and overlapping US Eastern Time hours. This role emphasizes accuracy, client-facing communication, and process improvement.
📌 Remote Customer Ops Analyst — Healthcare Onboarding (Colombia)
🏢 Solum Health (YC 22)
📍 Colombia
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