Join Blossom

We are a U.S.-based company with over 20 years of experience dedicated to enhancing the satisfaction of credit unions and their members. We are committed to developing simpler and more innovative financial services that assist credit unions in serving their current members and attracting new ones. We are building the next-generation technology layer for credit unions.

www.blossom.net

We’re looking for a client-focused and detail-oriented Product Trainer with 2+ years of experience creating and facilitating training for technical tools or financial institutions, who thrives in fast-paced environments and is comfortable learning both software and hardware products. The idóneo candidate designs clear, learner-centered training for card processing and ATM hardware, delivers it confidently to U.S. credit union teams, and helps new clients go live prepared and supported.

About The Position

Blossom builds core and digital banking, payments and hardware solutions for U.S. credit unions. As our product offering grows, two of our newest lines, Swipe (card processing)



and Branch (ATM and kiosk hardware), need dedicated training coverage. Both require a different skill set from core or digital banking training: card programs, transaction flows and physical device operations.

As the first trainer dedicated to these product lines, you will design and deliver the training that credit union staff need to launch and operate Swipe and Branch with confidence. You will work closely with implementation, product and support teams, and with credit unions during onboarding, to make sure every go-live is backed by trained, prepared users.

Duties

• Design and deliver training programs for Swipe (card processing) and Branch (ATM and kiosk hardware) for credit union staff, across live sessions, recorded content and self-service materials.
• Build training materials (guides, walkthroughs, job aids, videos) that accurately reflect current product behavior and are updated as p

📌 Trainer (Colombia)
🏢 Blossom
📍 Colombia