16 oct
|
Encora
|
Colombia
Coforge is seeking a Senior Application Support Specialist to provide remote, 24/7 SaaS support for Colombian-based operations. The role requires 3+ years in customer or technical support for B2B SaaS products, strong English communication, and experience with Zendesk/Intercom.You will work in a distributed team, handling incidents and improving customer experience. You will resolve issues in a fully remote environment, coordinate with Product and Engineering teams, and contribute to knowledge#J-18808-Ljbffr
📌 Senior Saas Support Specialist (Remote) (Colombia)
🏢 Encora
📍 Colombia