Hybrid Remote Customer Care Specialist (Colombia)

Hybrid Remote Customer Care Specialist (Colombia)

17 oct
|
Ironmountain
|
Colombia

17 oct

Ironmountain

Colombia

Iron Mountain is seeking an empathetic, solutions-focused Customer Care Specialist to join our Customer Care team. You will be the primary point of contact for clients across phone, email, and digital channels, taking ownership of inquiries and coordinating cross-functional solutions to ensure customers feel heard and supported.
In this hybrid role, you will handle cases, guide account closures, and prioritize incidents while promoting self-service and the use of Iron Mountain tools to improve

📌 Hybrid Remote Customer Care Specialist (Colombia)
🏢 Ironmountain
📍 Colombia

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