Support and operate a production SaaS environment within a Microsoft Azure ecosystem. Help mature SRE practices across the Cloud Operations and broader engineering organization. Improve application and infrastructure reliability, availability, performance, and observability. Assess the current Datadog environment and identify monitoring and observability gaps. Develop a roadmap to improve the organization's Datadog implementation. Support consolidation of two existing Datadog tenants into one standardized environment. Improve application monitoring, including Real User Monitoring. Develop and maintain SLIs, SLOs, dashboards, alerts, and reliability standards. Reduce unnecessary alerting and improve actionable monitoring. Partner with application and product teams to increase their ownership of application reliability. Participate in production incident response, root cause analysis, and continuous improvement.

Automate

Azure infrastructure and operational processes using Terraform and scripting. Support CI/CD and infrastructure automation. Help drive adoption of consistent SRE practices across engineering teams. Participate in an after-hours on-call rotation.

Skills and Requirements

SRE experience: Demonstrated experience implementing and improving Site Reliability Engineering practices.

Datadog: Strong hands-on experience with Datadog monitoring and observability.

Azure: Strong experience operating production workloads within Microsoft Azure.

Azure observability: Experience with tools such as Azure Monitor, Log Analytics, or Application Insights.

Terraform: Strong hands-on Infrastructure as Code experience.

Production operations: Experience supporting highly available production applications.

SaaS: Experience supporting SaaS environments,



ideally multi-tenant applications.

SLIs/SLOs: Experience developing or managing service reliability measurements and objectives.

Incident management: Production incident response, troubleshooting, and root cause analysis experience.

Communication: Ability to work across Cloud Ops, engineering, application, and product teams.

SRE adoption: Able to influence teams and drive adoption of new reliability processes and standards. 5+ years of relevant public cloud experience.

• Expertise in using Datadog and Azure Monitor for enterprise SaaS observability.

• Experience with Microsoft Azure-hosted environments.

• Experience with AI coding and SRE tools such as Datadog BITS SRE, Azure SRE Agent, Claude Desktop Datadog MCP, Claude Code, GitHub Copilot, etc.

• Familiarity with Windows systems administration.

• Microsoft Azure certifications (e.g., AZ-104, AZ-400, AZ-500) are a plus.

• Datadog certification is a plus

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

📌 Site Reliability Engineer (Bogotá)
🏢 Insight Global
📍 Bogotá