Job Summary The S r. OC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, ensuring high levels of system availability and performance.

Responsibilities

- Provide L1/L2 troubleshooting for operating system issues, hardware performance, security vulnerabilities, and other basic systems management tasks.

- Manage alerts for Microsoft Windows Server OS services such as DHCP, DNS, AD, and CA.

- Respond to events to ensure the highest level of system and infrastructure availability.

- Collaborate with client application teams to resolve operating system, availability, and performance-related issues.

- Monitor security, backup, and redundancy systems according to predefined standards.

- Work closely with and support the IT Service Desk, Engineering team, and vendors to expedite issue resolution.

- Regularly review logs of events based on organization/client requirements.

- Properly administer assigned tickets, including documentation, updates, and managing ticket performance.

- Identify opportunities for alert reduction and automation.

- Recognize alert patterns and suggest solutions.

Skills And Experience

Experience:

- Experience with the basic administration of Windows servers, including a fundamental understanding of networking infrastructure.

- Demonstrated familiarity of Active Directory.

- Work experience in Computer Science. (Nice to Have)





- 2 + years of work experience in a related field preferred. (Nice to Have)

Education:

- A high school diploma is a prerequisite for this position.

- A bachelor's degree in C omputer S cience , Engineering, IT, or equivalent work experience. (Nice to Have)

Technical Competen cies:

- Basic knowledge of the ITIL framework.

- Basic knowledge of Active Directory services.

- Knowledge of Linux Operating Systems (Nice to Have) .

- Knowledge of or training in Cisco CCNA.

- Cisco CCNA Certification (Nice to Have) .

- Knowledge of disaster recovery techniques.

- Basic knowledge of scripting languages such as VBScript, BAT, and PowerShell.

- Be familiar with Microsoft Office 365 and email security applications.

- Understanding of virtualization technologies.

- Familiarity with cloud computing concepts and basic operations.

- Understanding of infrastructure operations management, including backup, antivirus, and patching.

Language Skills:

- Proficiency in English and Spanish (Oral and written), with a minimum of B2 level proficiency in both languages being a requirement.

About Auxis

Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.

📌 Senior OC Analyst (Bogotá)
🏢 Auxis
📍 Bogotá