Agile Engine, LLC in Villavicencio, Colombia is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment.
You will design IVR flows, optimize call routing, and deliver Salesforce integrations with a focus on reliability, security, and patient data protection. This role requires strong English, 4+ years experience, and the ability to work US Central Time hours.