We are seeking a detail-oriented and proactive Supervisor, Accounting to support our BPO operations in Colombia. This role will report directly to our Corporate Accounting team in the United States and will be responsible for overseeing day-to-day accounting activities aligned with North America operations. The adecuado candidate will bring strong analytical skills, leadership experience, and a collaborative mindset to help ensure compliance, and deliver operational excellence in a dynamic, cross-functional environment.
About the Role
Supervises and directs the workflow of the staff to ensure that objectives are being met in a timely manner. Supports internal and external customers. Manages day to day activities. Identifies opportunities to streamline processes and procedures. Supervises and supports critical accounting, finance, reporting, and/or related functions. Provides guidance, training, motivation, and work scheduling for staff. Supports Manager and/or Director as appropriate. Mentors and develops staff.
What You'll Do
• Demonstrates a thorough knowledge of department procedures,
systems and critical issues.
• Handles issues affecting daily performance, communicating with other departments and outside sources as required to resolve issues. Escalates to management as needed.
• Provides upper management and other departments with accurate, timely, and useful communications, including reports and analysis to enable them to make appropriate decisions.
• Establishes and maintains positive working relationships with other departments, internal and external customers.
• Oversees the documentation of departmental policies and procedures and supervises activities to ensure the policies and procedures are adhered to.
• Ensures that staff productivity is monitored and maintained at an acceptable level such that work is completed accurately, procedures are being followed and deadlines are being met.
• Ensures that staff receives developmental training in order to improve