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Job Function

Human Resources

Job Sub Function

HR Operations

Job Category

Professional

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia, Taguig, National Capital Region (Manila), Philippines

Job Description

Position overview:





The General Learning Administration Senior Specialist provides advanced operational and technical support for enterprise learning technologies. As a subject-matter expert and escalation point, the role translates business needs into scalable solutions, supports Digital Product Owners with operational insights and product governance, ensures accurate and timely service delivery, and uses data and root-cause analysis to simplify processes, strengthen controls, and improve the customer experience.

Kew Responsibilities

Learning Technology and Operations

• Serve as a subject-matter expert for assigned learning technologies, providing advanced technical, operational, and consultative support to learners, administrators, training organizations, and Global Learning Administration teams.
• Analyze business requirements and downstream impacts, recommend scalable system or process solutions, and lead resolution of complex

📌 Senior J&J Learn GSC Super User (Bogotá)
🏢 Johnson & Johnson
📍 Bogotá