Role Description The Bilingual Virtual Medical Assistant (English & Spanish) is a full-time remote role supporting healthcare providers and patients through virtual administrative and clinical coordination tasks. Day-to-day responsibilities include scheduling appointments, managing patient communications in both English and Spanish, and updating medical records within electronic health record (EHR) systems. The role involves verifying patient information, assisting with intake forms, and gathering medical histories to support accurate documentation and continuity of care.
The assistant will handle phone, video, and secure message interactions, provide clear instructions on visit preparation, and coordinate follow-ups, referrals, and prescription requests. Collaboration with clinical teams, attention to detail, and adherence to privacy and regulatory standards (such as HIPAA) are essential.
Position Details:
- Role: Bilingual Front Desk VMA
- Location: Remote
- Schedule: Full-Time
- Time Zone: Mountain Time
- Specialty: Primary Care
Key Requirements
- Medical Assisting and Patient Care skills to support providers and deliver responsive, compassionate virtual patient support.
- Fluency in English and Spanish, with strong verbal and written communication skills in both languages.
- Comfort with technology, including video conferencing tools, practice management systems, and secure messaging platforms.
- Experience with patient appointment scheduling.
- Knowledge of insurance verification and eligibility checks is a must.
- Experience handling prescription refill requests.
- Ability to coordinate and process patient referrals.
- Candidates with prior experience in a medical front desk or healthcare virtual assistant role are encouraged to apply.
To Apply Kindly, send your resume/CV detailing your work experience via email to
[email protected] , mentioning the job title in the subject line of the email.
📌 Bilingual Virtual Medical Assistant (English & Spanish) (Colombia)
🏢 CoreSyx
📍 Colombia