Collections Specialist Bogotá, Colombia
Foundever Onsite Fulltime
Join Foundever and become part of the team supporting one of the worlds most recognized motorcycle brands
Role Description
We are looking for a Collections Specialist to join our onsite team in Bogotá, D.C. In this role, you will be responsible for managing overdue accounts, contacting customers through phone, email, and other approved channels, and negotiating payment arrangements to recover outstanding balances.
You will monitor account status, document customer interactions accurately, follow up on outstanding payments, and escalate complex cases when necessary. You will also collaborate with Customer Service and Finance teams to resolve billing disputes, clarify account discrepancies, and ensure compliance with company policies and applicable regulations.
Work Schedule 42 hours per week, with 2 days off.
Work Modality Onsite Bogotá, D.C.
Qualifications
Previous experience in debt collection, cash collection, customer service, or financial operations. Desirable
Strong negotiation and payment recovery skills, with the ability to manage overdue accounts effectively.




Excellent communication and customer service skills.
Basic knowledge of finance, billing, account reconciliation, and payment processes.
Strong attention to detail, organizational skills, and the ability to manage multiple accounts in a fastpaced environment.
Proficiency in CRM systems, collections platforms, and basic office software.
B2 is a MUST
Previous call center experience is an advantage.
What We Offer
Competitive salary.
Onsite work benefits.
Performancebased bonuses.
Additional incentives based on the amount of money collected.
Ready to take the next step in your career Join Foundever and be part of a team delivering results for a globally recognized motorcycle brand
Bolsa de trabajo Colombia ofrecemos puesto de Collections Specialist Bogotá para el sector de CallCenter Telemercadeo en la empresa Foundever de Bogotá, D.C.. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Collections Specialist Bogotá For a globally recognized motorcycle brand (Bogotá)
🏢 Foundever
📍 Bogotá