Senior Service Desk Lead - Incident Commander & Technical Mentor (Colombia)

Senior Service Desk Lead - Incident Commander & Technical Mentor (Colombia)

17 oct
|
Lean Tech, a Lean Solutions Group Division
|
Colombia

17 oct

Lean Tech, a Lean Solutions Group Division

Colombia

Lean Tech, a Lean Solutions Group Division, is seeking a Senior Service Desk Lead to act as a hands-on technical leader in an MSP Service Desk environment. You will resolve complex L2/L3 issues, own P1/P2 incidents from identification to resolution, and guide ticket quality and documentation while supporting real-time operations.You will mentor Service Desk engineers, help onboard new team members, and ensure adherence to SLAs/SLOs.#J-18808-Ljbffr

📌 Senior Service Desk Lead - Incident Commander & Technical Mentor (Colombia)
🏢 Lean Tech, a Lean Solutions Group Division
📍 Colombia

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Electronic Data Delivery Developer (Bogotá)

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Empresa reconocida
|
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Importante empresa
|
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  • Colombia

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Sin nombre
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Soledad
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Importante grupo
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Recibe por email las nuevas ofertas de trabajo para: senior service desk lead - incident commander & technical mentor (colombia) / colombia