Location: Bogotá, Colombia

Department: Sales

Employment Type: Full-Time

About Unicorn

Moving & Storage is a veteran-owned, 30+ year, five-star moving company based in Austin, Texas.

We don’t just move boxes. We manage experiences.

Our company has been recognized for six consecutive years as one of the best moving companies in Austin because of one thing:

We execute at a higher level than everyone else.

We are disciplined, process-driven, and obsessed with doing things right.

This is not a call center.

This is not a “figure it out as you go” environment.

This is a high-performance team, and our Bogotá office is a critical part of our U.S. operation.

About the Role

Are you a motivated sales professional who enjoys connecting with customers, building relationships, and closing deals?

We are looking for a driven, customer-focused Account Executive to join our team at Unicorn?, a moving company serving customers in Austin and the surrounding areas.

In this role, you will guide customers through the moving process, understand their needs, recommend the right services, and turn inquiries into confirmed bookings. Our services include residential moving, packing, loading and unloading, and storage solutions.

The adecuado candidate is confident on the phone, comfortable working toward sales targets, and passionate about delivering an excellent customer experience.

Key Responsibilities

- Respond to incoming leads and customer inquiries promptly and professionally.
- Make outbound calls and follow up with prospective customers to convert quotes into bookings.




- Ask effective discovery questions to understand each customer's moving needs, timeline, budget, and expectations.
- Prepare and explain estimates based on the customer's inventory, locations, access conditions, and requested services.
- Recommend appropriate solutions, including moving, packing, loading and unloading, and storage.
- Handle customer objections, including pricing concerns and comparisons with competitors.
- Build rapport, establish trust, and communicate the value of our services.
- Maintain accurate customer information, notes, quotes, and follow-up activities in the CRM.
- Meet or exceed individual and team sales targets, booking goals, and activity KPIs.
- Follow up consistently with open quotes and prospective customers.
- Collaborate with operations to ensure a smooth transition from booking to moving day.
- Follow company sales procedures and quality standards, incorporating feedback from call reviews and coaching sessions.

Qualifications

- Previous experience in sales, account management, customer service, or a call center environment is preferred.
- Strong verbal and written communication skills in English.
- Excellent phone etiquette and active listening skills.
- Confidence in handling objections, negotiating,



and closing sales.
- Ability to identify customer needs and recommend suitable services.
- Strong organizational skills and attention to detail.
- Comfortable working in a fast-paced, goal-oriented environment.
- Ability to manage multiple leads, follow-ups, and customer requests simultaneously.
- Coachable, proactive, and motivated to improve performance.

Experience in the moving, logistics, hospitality, or home services industry is a plus, but not required.

We want someone who

- Takes ownership of their leads and sales results.
- Understands that selling is about solving customer problems, not simply quoting a price.
- Can communicate value when customers compare prices with competitors.
- Follows up consistently and doesn't let qualified opportunities go cold.
- Uses feedback to improve call quality and conversion rates.
- Balances achieving sales targets with providing honest, helpful customer service.

What We Offer

- Competitive compensation: 1500-1800 based on experience
- Commission or performance-based incentives.
- Training and ongoing sales coaching.
- Opportunities for professional growth and advancement.
- A supportive, performance-driven team environment.
- The opportunity to help customers navigate an important life transition.

How to Apply

If you're confident on the phone, motivated by results, and ready to grow your sales career, we'd love to hear from you! Please submit your resume to [email protected] with the subject line “Account Executive – Bogota.”

📌 Account Executive – Moving Services (Bogotá)
🏢 Unicorn Moving u0026 Storage
📍 Bogotá