We’re looking for a Banking Specialist to join our team in Bogotá. In this role, you’ll support customers of a financial services company through phone, chat, and email, providing clear guidance and effective solutions. You’ll focus on understanding customer needs, handling information responsibly, and ensuring a smooth, positive experience in every interaction.

Who You Are:
- A customerfocused professional who genuinely enjoys helping others.
- A solutiondriven thinker who aims to resolve situations efficiently and accurately.
- A clear communicator who can explain information in a simple, friendly, and confident way.
- A proactive problem solver who stays calm and focused in different customer scenarios.
- A responsible and detailoriented person who handles sensitive financial information with care and discretion.
- A bilingual communicator with an English B2 level, ready to grow in a general environment.
- A team player with a positive mindset and a strong sense of accountability.

Let’s Talk About Benefits:
- Salary: COP $2,315,000 per month (training and operations).




- Performancebased bonuses* of up to 30%.
- Monthly snack card* of COP $30,000, plus video games, raffles, and contests.
- Career plan and professional growth opportunities.
- 42hour work week*, designed to support worklife balance. Training: Monday to Friday, 7:00 AM 4:30 PM (2 weeks of training + 2 weeks of nesting). Operations schedule to be confirmed.
- Indefiniteterm contract for longterm stability.
- Access to our exclusive Gaming Arena, designed for entertainment and team connection.
- Employee fund benefits that support your financial wellbeing.

Terms and conditions apply.

Location Work Mode: Bogotá, North Point site (Cra. 7 #155c30) Onsite.

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place T

📌 Banking Specialist Multichannel + Up to 30% Bonus EnglishBogotá Onsite BN (Bogotá)
🏢 Teleperformance
📍 Bogotá