Heirloom exists to connect people to places and to each other. We design, build, and operate beautiful spaces that redefine what it feels like to travel as a group. With roots in New Orleans and a growing presence in more than a dozen destinations nationwide, Heirloom blends the warmth of hospitality with the power of technology to create unforgettable group travel experiences. Our focus on providing world-class accommodations in premier destinations, combined with a data-driven and tech-enabled operational strategy, has allowed Heirloom to carve out a distinctive position within the luxury short-term rental and property management space.
Overview:
This role sits within the Licensing & Compliance function and serves as a senior-level contributor responsible for managing complex, high-risk regulatory deliverables that are critical to maintaining operational continuity, legal compliance, and market access.
This individual operates with a high degree of autonomy, exercising sound judgment in navigating multi-jurisdictional licensing requirements, enforcement matters,



and regulatory disputes. The role requires effective prioritization, rigorous documentation standards, and proactive risk mitigation to ensure the business remains fully compliant in all active markets.
Essential Functions:
- Own end-to-end case strategy and management for incident reports, regulatory inquiries, enforcement actions, review disputes, and payment disputes, ensuring timely, well-documented, and defensible submissions.
- Lead complex licensing initiatives, including new license applications, renewals, amendments, and jurisdictional expansions, overseeing document strategy, compilation, submission, and follow-through.
- Maintain and continuously improve internal licensing databases and compliance tracking systems to ensure audit-ready records and real-time visibility into regulatory status across markets.
- Proactively monitor code enforcement activity and internal case developments, identifyin

📌 Compliance and Licensing Coordinator (Colombia)
🏢 Heirloom
📍 Colombia