Technical Sales Representative - Embedded & Industrial ComputingLocation:LATAM Remote (Mexico, Colombia, Panama, Costa Rica)Department:SalesReports To:Inside Sales ManagerEmployment Type:Full-TimePosition SummaryThe Technical Sales Representative manages and grows relationships with assigned enterprise customers in the embedded and industrial computing market. This position serves as a primary commercial contact for U.S.-based customers and works closely with Sales, Engineering, Supply Chain, Planning, Quality, and Finance to support customer programs throughout their lifecycle. The role combines technical sales, account management, customer program coordination, and business development. Responsibilities include developing quotations and proposals, coordinating technical product requirements, managing revenue forecasts, supporting customer orders and engineering changes, protecting account profitability, and identifying opportunities to expand existing business. The Technical Sales Representative also partners with field Account Executives to develop new enterprise opportunities and transition new accounts into long-term customer relationships.Key ResponsibilitiesCustomer & Account ManagementServe as a primary commercial contact for assigned enterprise customers.Build relationships with customer purchasing, engineering, operations, supply chain, and other stakeholders.Understand customer applications, product requirements, forecasts, business priorities, and product roadmaps.Drive customer retention and identify opportunities to expand existing business.Coordinate internal resources to resolve customer and program issues.Technical Sales & Business DevelopmentPrepare quotations, proposals, and commercial responses to customer requirements.Work with Engineering to understand customer applications, technical specifications, and product requirements.Support Account Executives with new opportunities, technical-commercial proposals, and new-account onboarding.Identify opportunities for new products, projects, and increased revenue within existing accounts.Participate in technical and commercial discussions involving embedded computing, industrial computing, computer hardware, and related technologies.Develop prospective customer relationships when appropriate.Revenue, Forecasting & ProfitabilityDevelop and maintain customer revenue forecasts.Analyze customer demand, forecast changes, and presente revenue performance.Monitor account profitability and support achievement of margin objectives.Identify financial impacts associated with engineering changes, demand changes, schedule changes, material costs, and customer-specific requirements.Coordinate pricing or other commercial actions necessary to protect profitability.Quotes,



Orders & Program CoordinationPrepare and manage customer quotations and support commercial negotiations.Review purchase orders for alignment with quotations, pricing, delivery requirements, and commercial terms.Coordinate with Planning, Supply Chain, Engineering, and other teams to support successful order execution.Communicate significant delivery, schedule, supply, and program issues to customers.Coordinate solutions to commercial or operational issues affecting customer programs.Product Lifecycle ManagementCoordinate customer requirements involving Engineering Change Orders (ECOs).Support quotation and management of Non-Recurring Engineering (NRE) costs.Coordinate commercial requirements associated with component changes, product revisions, obsolescence, and end-of-life situations.Support customer inventory programs and other customer-specific inventory arrangements.Work with technical teams to ensure customer-approved product changes are communicated and implemented effectively.Quality & Customer Issue ResolutionCoordinate with Quality, Engineering, Supply Chain, and other teams to address customer quality issues.Maintain clear customer communication throughout investigation and resolution.Support corrective-action and continuous-improvement activities involving assigned accounts.Financial CoordinationSupport resolution of customer invoice and payment issues.Coordinate with Finance to resolve commercial discrepancies.Help maintain assigned accounts in good financial standing.QualificationsEducation & ExperienceBachelor's or associate degree in Engineering, Computer Science, Information Technology, Electronics, Business, Supply Chain, Sales/Marketing, or a related field preferred.Equivalent technical training combined with relevant professional experience will be considered.3+ years of experience in technical B2B sales, technical account management, sales engineering, customer program management, electronics, or another customer-facing technical role preferred.Experience supporting customers in the United States or other international markets strongly preferred.Experience with OEM, electronics, technology, industrial, manufacturing, medical device,



or related customers preferred.Technical KnowledgeEmbedded computing and embedded systemsSingle-board computers (SBCs)Industrial PCsComputer hardwareEdge computingElectronic components and systemsOEM product developmentIndustrial automation or equipmentMedical or other regulated applicationsProduct lifecycle managementEngineering change processesAn engineering, electronics, computer hardware, or similar technical background is strongly preferred, but demonstrated technical-sales experience may substitute for formal technical education.English Language RequirementAdvanced English Proficiency (C1/C2) Is Required.This position works extensively with U.S.-based customers and internal teams. Candidates must be comfortable:Leading customer meetings in English.Discussing technical and commercial requirements.Preparing quotations, proposals, presentations, and professional correspondence.Reading technical documentation and product specifications.Explaining complex customer, technical, operational, and commercial issues clearly.Technology & Business SkillsExperience with ERP and CRM systems preferred.Strong Microsoft Excel, Word, and PowerPoint skills.Ability to analyze customer, sales, forecast, and financial information.Ability to learn and effectively use AI-enabled productivity and sales tools.Comfortable collaborating with remote sales, engineering, operations, and customer teams.Core CapabilitiesTechnical aptitude and curiosityCustomer focusCommercial judgmentAccount ownershipProblem-solvingNegotiationRevenue and margin awarenessAnalytical thinkingProject and program coordinationClear written and verbal communicationInitiative and follow-throughAdaptabilityAbility to work independently in a remote environmentTravelAbility to travel internationally, including periodic travel to customer and company locations in the United States, up to approximately 25%, based on business needs. Candidates must be able to meet applicable international travel and entry requirements.How This Role WorksThis role combines technical account management, business development, and customer growth. Technical Sales Representatives manage ongoing technical-commercial relationships, support customer programs, and identify opportunities to expand established accounts. They are also encouraged to prospect, develop, and win new customers independently. Account Executives are primarily accountable for proactive new-business development and complex enterprise pursuits, while Technical Sales Representatives may originate and develop their own opportunities. The two roles collaborate when an opportunity benefits from additional strategic, commercial, or technical support.Technical Sales: Execute it → Retain it → Expand it → Create new opportunitiesAccount Executive: Hunt it → Develop it → Win strategic businessCompensationBase salary: MXN 550,000-750,000 annuallyTarget incentive: approximately 15-20% of total target cash compensation#J-18808-Ljbffr

📌 Technical Sales Representative (Colombia)
🏢 Contec Americas
📍 Colombia