Remote Customer Experience Lead | Coach & Conversions (Bogotá)

Remote Customer Experience Lead | Coach & Conversions (Bogotá)

18 oct
|
Placidway
|
Bogotá

18 oct

Placidway

Bogotá

Placid Way, a USA-based integral medical tourism marketplace, seeks a hands-on Customer Service Lead/Manager. You will lead the customer experience, coach the team, and drive conversions while managing the customer pipeline and ensuring timely follow-ups.

You will collaborate with Customer Service, Account Management, and providers to deliver an exceptional end-to-end experience, improving satisfaction and referrals across both B2C and B2B relationships.

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📌 Remote Customer Experience Lead | Coach & Conversions (Bogotá)
🏢 Placidway
📍 Bogotá

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Bogotá
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